Devansh BharalGet in touch
AI Product Manager · B2B SaaS

Devansh
Bharal.

I ship AI products for B2B SaaS — from 0 → PMF at Bridge Up to a 60–75% cut in CS coordination effort at Zime.ai. Currently repositioning NeIO Assistant at Codvo.ai.

See the work→Download résumé
Bangalore · Remote-ready
5years product experience
60–75%manual CS effort cut · Zime.ai
$1.4Mraise · Bridge Up (Collectum, 0→PMF)
AIR 2799.91st percentile · IIM Indore
2products in parallel · Umwelt × Zime.ai
5years product experience
60–75%manual CS effort cut · Zime.ai
$1.4Mraise · Bridge Up (Collectum, 0→PMF)
AIR 2799.91st percentile · IIM Indore
2products in parallel · Umwelt × Zime.ai
02 — The Journey

Five years,
compounding.

May 2026 – PresentNow

Codvo.ai

AI Product Manager

Repositioning NeIO Assistant for a higher-value buyer. Led the Claude Partner Network partnership. Built TFE, an internal AI growth engine.

Chapter
07
of 7
03 — Case Studies

Problem, insight,
action, result.

Case 01 · Zime.ai

CS Command Center + AI Client Insights

60–75%
less manual CS coordination
1
source of truth on account risk
Problem
CS teams coordinated account work across scattered tools — Sheets, CRM, Slack, email — with no single view of ownership and no early signal on at-risk accounts.
Insight
The gap wasn't data. It was a workflow layer to turn CS signals (call transcripts, G2 reviews, usage data) into prioritized, owned actions.
Action
Built a CS Project Management platform end-to-end — multi-view task engine (Kanban / Gantt / table), stage-based playbooks, Gmail-AI task extraction, AI-parsed weekly scrums — alongside a Value Realization engine, an Amplitude-based adoption tracker, and a churn-risk model combining call-transcript analysis with account scoring.
Result
Cut manual coordination effort by ~60–75% and gave CS managers a single source of truth on ownership and risk.
Case 02 · Picarro

Discovery → Product Experience Plan

Intent > keyword
search re-architected
GEO + SEO
resource library semantic search
Problem
Picarro's site relied on keyword search and generic product pages — a poor fit for technical buyers (researchers, compliance managers) who need to compare specs and get to the right solution fast.
Insight
The unlock wasn't more content, it was intent — helping different buyer profiles get guided to the right answer instead of searching for it.
Action
Led discovery for a full product-experience overhaul — shifting search from keyword to intent-based (guided walkthroughs, profile-driven solution building), upgrading product pages (intent-ranked, specs explained, side-by-side comparisons), adding AI semantic search across the resource library for GEO/SEO lift, and AI triage for support to reduce case volume.
Result
A scoped, business-outcome-focused experience plan ready for execution.
Case 03 · Codvo.ai

NeIO Assistant — repositioning for a higher-value buyer

Sales coaching
new category framing
Premium tier
unlocked WTP
Problem
NeIO Assistant, Codvo's AI meeting intelligence platform, was positioned as a general-purpose meeting assistant — broad, but not clearly worth a premium to any one buyer.
Insight
Sales teams had far higher willingness-to-pay for the same core capability (transcription, insight extraction, action items) framed as sales coaching tied to rep performance and revenue.
Action
Led the pivot from general meeting intelligence to sales-specific coaching — repositioning, ICP, messaging, and pricing follow-through.
Result
A sharper buyer, a clearer value story, and a defensible premium price point.
Also shipped
Codvo.ai
TFE — Top Funnel Engine
AI growth engine built internally to mine accounts for expansion and lookalike opportunities.
Codvo.ai
Claude Partner Network
Led the partnership positioning NeIO as a governed enterprise AI platform built on Claude.
Bridge Up
Collectum — 0 → PMF
Took Collectum to product-market fit; contributed to Bridge Up's $1.4M raise.
04 — How I think

Five operating
principles.

Not slogans. The exact heuristics I reach for when a roadmap has too many candidates, a pilot stalls, or a repositioning bet is on the table.

Each one comes with the ship it survived.

05 — Education & credentials

Trained to think
under pressure.

IIM Indore
IPM · Integrated Program in Management (BA + MBA) · AIR 27 · 99.91st percentile
Product & AI
Continuous self-directed work across LLM personalization, RAG, evaluation, and enterprise deployment.
Signal
Two founding-team roles before formal PM titles — I know what a scrappy 0→1 environment actually costs.